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Privacy Policy

Last Updated: June 2026

1. Introduction

This Privacy Policy describes how The Weather Agency ("we," "us," or "our"), operated by The Weather Agency and/or Twin Cities Media Group LLC, collects, uses, stores, and protects your personal information when you use our Graphics Platform ("the Platform"). By using the Platform, you consent to the practices described in this Privacy Policy.

2. Information We Collect

Information You Provide

We collect information that you voluntarily provide to us, including:

• Name
• Email address
• Username
• Account credentials (password)
• Billing and payment information
• Support requests and communications
• Uploaded content (images, logos, graphics, branding assets, and other files)

Automatically Collected Information

When you access or use the Platform, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device type and identifier
• Operating system
• Usage data and interaction patterns
• Referring websites
• Date and time of access
• Pages and features accessed

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Platform. These technologies are used for:

• Maintaining user sessions and authentication
• Monitoring platform performance
• Analyzing usage trends and patterns
• Improving user experience
• Ensuring platform security

You can configure your browser to disable cookies; however, doing so may affect the functionality of the Platform and your ability to access certain features.

4. How We Use Your Information

We use the information we collect for the following purposes:

• Operating and maintaining the Platform
• Managing your account and preferences
• Processing payments and billing
• Generating and exporting graphics on your behalf
• Storing your preferences and settings
• Providing customer support
• Improving and optimizing the Platform
• Ensuring security and preventing fraud
• Complying with legal obligations

5. User Content

You retain full ownership of all content you upload to the Platform. By uploading content, you grant us a limited, non-exclusive license to use, store, display, and process your content solely for the purpose of providing the Platform's functionality and services to you. We do not claim ownership of your content, and we will not use your content for any purpose other than operating the Platform on your behalf.

6. Data Storage and Security

We implement commercially reasonable safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, secure server infrastructure, and regular security assessments.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Third-Party Services

We may use third-party services to help us operate the Platform, including but not limited to:

• Hosting and infrastructure providers
• Authentication services
• Payment processors
• Analytics providers
• Content delivery networks
• Customer support tools

These third-party services have access to your personal information only as necessary to perform their specific functions and are obligated to maintain the confidentiality and security of your data.

8. Sharing of Information

We do not sell your personal information to third parties. We may disclose your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating the Platform
• Legal Obligations: We may disclose information when required by law, regulation, legal process, or governmental request
• Enforce Terms of Service: We may share information to enforce our Terms and Conditions or other agreements
• Protect Rights: We may disclose information to protect the rights, property, or safety of The Weather Agency, our users, or the public
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

• Providing our services to you
• Maintaining your account
• Complying with legal obligations
• Resolving disputes
• Enforcing our agreements

Uploaded content is stored on the Platform until you choose to delete it or until your account is terminated.

10. User Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete personal information
• Deletion: Request deletion of your personal information, subject to certain exceptions
• Restriction: Request restriction of processing of your personal information
• Portability: Request transfer of your personal information to another service provider

To exercise any of these rights, please submit a request via the contact information provided below.

11. Children's Privacy

The Platform is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to remove that information promptly. If you believe that a child under 13 has provided us with personal information, please contact us immediately.

12. International Users

The Platform is operated from the United States. If you are accessing the Platform from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using the Platform, you consent to the transfer of your information to the United States.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Updated versions will be posted on this page with a revised "Last Updated" date. Your continued use of the Platform after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

14. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• The Weather Agency
• Email: support@theweatheragency.com
• Website: https://graphics.theweatheragency.com